Professional Mystery Shopping for more customer satisfaction
We carry out individual mystery shopping for aftersales.
You get a comprehensive feedback on your service quality.
We identify potentials for optimising processes and increasing customer satisfaction..
Workshop Check
Do you know how good your workshop really is?
Is your service okay? What is the technical quality like?
And how does your customer feel about that?
We´ll find out.
Calls & Email
How does it feel to be your customer?
Welcome and taken seriously?
Or as a troublemaker in the hectic daily routine?
We can tell you. You should know.