Professional Mystery Shopping for more customer satisfaction
We carry out individual mystery shopping for aftersales.
You get a comprehensive feedback on your service quality.
We identify potentials for optimising processes and increasing customer satisfaction.
Workshop Check
Do you know how good your workshop really is? I
s your service okay? What is the technical quality like?
And how does your customer feel about that?
We´ll find out.
Calls & Email
How does it feel to be your customer?
Welcome and taken seriously?
Or as a troublemaker in the hectic daily routine?
We can tell you. You should know.
